Frequently Asked Questions
Everything you need to know about your Le Rose Stories experience.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please visit our returns portal to initiate a domestic return or exchange.
How do I care for my Le Rose garments?
To maintain the quality of our fabrics, we recommend hand washing or using a delicate machine cycle with cold water and laying flat to dry.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
Do you offer international shipping?
Yes, Le Rose Stories ships worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.